Writer Archives 
Customer Service in the Handmade Etsy World: Situation 2
by Kim Lapacek on 1/24/11 | View Comments Comment(s)
Valentines Day Burlap Kiss Me Banner | cottagerosedecor
As a continuation of my first customer service post – here’s another situation an Etsy seller has experienced. I would love to hear what you would have done and/or what you would have expected to be done to rectify the situation.
Situation 2: Customer never received her …
A Winter Comfort: Friendship Tea
by Kim Lapacek on 1/05/11 | View Comments Comment(s)
Coffee Mug | $24 | CheGuevara
Of course, since my girls have just finished battling a major cold, I have to start feeling crummy. All I wanted for the last few days was something my mom always made me when I felt crappy: Friendship Tea. I looked in my …
Customer Service in the Handmade Etsy World – Situation 1
by Kim Lapacek on 1/02/11 | View Comments Comment(s)
Tea Party Pillow | $33.99 | WordGarden
The customer service I have received when shopping on Etsy has been spectacular. I know as a seller I do what I can to make my buyer’s experience as positive as possible. But, sometimes, you just can’t make everyone happy. Here is …
The Houndstooth Experience: Heirloom Quilts
by Kim Lapacek on 12/11/10 | View Comments Comment(s)
A peak at two completely different end results when two people start in the same place.
Holiday Craftacular in Madison, WI – A MUST for the Indie Craft Lover
by Kim Lapacek on 12/04/10 | View Comments Comment(s)
A sneak peak into the background of planning and hosting an amazing craft sale – the Craftacular – in Madison, WI.
Find the Perfect Holiday Dress for your Daughters
by Kim Lapacek on 11/23/10 | View Comments Comment(s)
My two daughters, Mercedi (3) and Capri (2), in their holiday picture – Dresses from AlltheNumbers and Photo Taken by Friends in Photography
It’s that time of year that you need to order your handmade Christmas Dresses so you can be sure to get them in time for your Holiday Card …
Seller of the Day: scotlanduk
by Kim Lapacek on 11/16/10 | View Comments Comment(s)
“I am an out and out hoarder and have been even since I was a little girl. I enjoy improvising and morphing my treasures, finds and gadgets and seeing how they turn out. I love creating anything really. I offer a rather eclectic range of items for sale including my …
Seller of the Day: AvantArte
by Kim Lapacek on 11/15/10 | View Comments Comment(s)
“I am a recent graduate of Columbia College Chicago, with a BFA in fine art. This is my attempt at trying out etsy and providing art lovers with affordable original pieces of artwork… and a partial result of being preoccupied with thoughts regarding art in the age of mechanical reproduction… …
